first Spanish operator high speed iryoTrenitalia, joined by Air Nostrum and Globalvia partners, announced that it will continue to implement its roadmap and open new destinations throughout this year. It completed its routes in Andalusia (Seville, Malaga and Córdoba) on 31 March and is expected to connect with Alicante, stopping at Albacete on 2 June and arriving in Antequera. It will complete its operational deployment with the arrival in Tarragona on June 15. In parallel, iryo will continue to increase its frequencies until 100% of its fleet is operational by June 2023. A strategy that will provide enough frequencies and routes to serve all types of travelers, both leisure and business trips.
travel experience
iryo started its commercial activities on November 25, 2022 and has not stopped opening new lines, increasing frequencies and creating new services since then. To meet the different needs of each of its passengers, it has designed four comfort classes – Infinita Bistró, Singular Only You, Singular and Initial – to meet the needs of leisure and business travelers. personalization of the trip.
With this personalization goal, the “Infinita” class and the “Infinita Bistró” are designed with first-class gastronomic services, it is the first choice together with the so-called “Singular Only You”, group or individual study spaces. and both have great leather comfort seats and ample space between the seats.
It is the third class ‘Singular’ looking for the best value for money. In this comfort area, organizations can keep their expenses under control without compromising the flexibility of their employees or additional benefits such as the Singular Empresas traveler iryo program created for the business sector. With early morning trains so that passengers can enjoy their business or leisure time at their destination, the class offer is complemented by the most economical option “First”, but excellent service and comfort, because all areas of the train have individual armrests equipped with iryo, USB and standard plugs and 5G connectivity. with free Wi-Fi access.
Alongside Iryo is its own local gastronomy brand, Haizea, on board for customers who choose the Infinita Bistró price, which offers a careful cuisine selection.
If the client wishes to enjoy a wide and varied offer of tapas and local products, they can head to the Bar Haizea gastronomy area.
Flexibility
One of the advantages of traveling with iryo is that it offers its passengers flexible tickets without restrictive fees in case customers lose money. They are flexible with any changes and tickets for the second term are already on sale for 18 euros.
sustainable fleet
iryo has built a fleet of 20 ‘Frecciarossa’ trains that manage to sequester CO₂ emissions at 28 grams per passenger-kilometer, which means carbon dioxide savings of around 80% per person per journey. These are state-of-the-art electric trains made from 95% recyclable materials and powered by 100% renewable energy. These features and some green services in cooperation with the traveler position the iryo fleet as Europe’s most sustainable, quiet and fastest trains that can also be interoperable in different markets across the continent.
iryo houses
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Careful experience in the company is complemented by omnichannel technological and human attention and delivered by iryo’s own professional assistants of the operator, who are internally trained to provide 360º assistance to the customer at the station, ‘iryo Homes’ and elsewhere. boarding the train Assistants have a personal tablet and a special app for the assistant as a means of commercial and operational execution and support, where they can consult all the information of the passenger and his journey, such as the boarding process, reservation and loyalty number. seating map’, seat change management etc.
Also, travelers can access ‘Yo’, a loyalty program developed in partnership with Travel Club. ‘Yo’ allows you to climb in the category by number of trips or direct purchase, among other options, and is multi-currency with interchangeable points in loyalty programs of participating companies such as Meliá Hotels or Air Europa, and privileges among their offers, access to VIP and study rooms at Only YOU Hotels. access.