Vsemporemontu conducted a survey among Russians and found out what problems they encountered in the apartment renovation process last year. “socialbites.ca” got acquainted with the results of the study she.
According to the results of the survey, only 44.7% of Russians were satisfied with the repair work performed, 18.3% did not participate in the conflicts, but were victims of poor quality work, and 37% of the respondents had a conflict with a repair and construction company or team. In addition, 16.3% said they were minor disagreements, 8.9% said the dispute was resolved peacefully, 7.9% was forced to file a lawsuit, 7.4% did not resolve the conflict situation and 6.8%. i stated that he had to hire a new company/team.
Among the main problems that arise during the repair of apartments, almost a third of Russians note poor-quality repair work and defects (31.1%), another 23.6% note the company’s refusal to fix the deficiencies, 19.3% – the discrepancy between the final. price and the price originally stated in the estimate. Other reasons for conflict: Company/team non-compliance with deadlines (13.7%), unaesthetic result (9.9%), breach of warranty (8.1%). On the other hand, 23% of the respondents said that they did not encounter any problems during the repairs.
Vsemporemontu also learned whether the Russian attitude towards repairs had changed over the past year. The survey showed that 68.7% registered the changes. That is, 34.5% now try to save on repairs, 12.4% decide to repair rather than travel, one in ten (10.1%) have to delay or cancel repairs, 8.6% ‘ now pay more attention to company/team selection, 6,4 %, on the contrary, pay less attention to repair details.
Previously recognizedthat at least once every second Russian is damaged due to the repair of a neighbor.