Yoigo confirmed an incident in which third parties outside the organization accessed some personal data of phone company users.
Several users shared the internal communication they received from the teleoperator through social networks, in which they acknowledged a cybersecurity incident that could lead to the teleoperator. phishing attacksare “usually attempts to usurp personality”.
Cybercriminals may have accessed data such as: names, addresses or phone numbers In this statement, he is one of Yoigo’s clients, who insists that such cyberattacks are common in companies.
Without specifying the number of people affected by this attackThe company owned by Grupo MásMóvil announced that it has strengthened technical security measures to prevent this incident from happening again, and that it has changed the security information requested from users in various processes “so that criminals cannot access the stolen files”. information.
Likewise, he stated that he “followed all his processes in order to do it”. detect anomalies in line management “new service agreements,” as set forth in this notice, which they send to all their customers and share on social networks such as Twitter.
However, he reported that it is possible in the coming days to request other types of information from these users, as well as additional checks to ensure that he is genuinely interested in his customers and does not receive an error. place. Phishing attack.
However, it is recommended to be wary of emails of dubious origin, SMS or calls from unknown senders. “especially if they want code, password or credit card info.”
Finally, Yoigo reminded that customers should contact their banks and authorized service if any suspicious activity is detected. National Cyber Security Institute (INCIBE), to resolve doubts or cybersecurity issues.