They cannot be seen with the naked eye, but they are there, rooted day by day citizenship used by a bank algorithms A city council uses thousands of algorithms to decide whether a loan should be granted, whether to provide a benefit to a citizen, and a company uses algorithms to decide whether to hire one person or another. “Very little is known about each other, but so much. Much more than we know“, says Anna Ginès, Esade professor and artificial intelligence adviser to the Ministry of Labour.
If the use of artificial intelligence normalized in almost every aspect of daily life.including the labor market. Companies use it to measure productivity, guide workers through production processes, and even determine if (and by how much) they need to raise wages. field algorithms 100% automated decisions According to the different sources referenced for this report there are few, but many who advise and advise on decisions.
In delivery companies, order tracking through artificial intelligence and geolocation is a common practice and is a tool that can indirectly serve management. screen performance from their dealers. Telepizza, a Controversial lawsuit coming in 2021 Supreme Courttried to implement such a monitoring system. The judges considered this measure extremely invasive and vetoed it. At Amazon, the use of sensors is repeated in their warehouses, and based on the data they provide, an algorithm advises factory managers how to redistribute workers to offload work from one end of the production chain to the other.
Although it is not necessary to turn to multinational companies or leading technology firms to find examples. For example, the use digital assistants, style Alexa (Amazon), Siri (Apple) or Cortana (Microsoft), it is repeated in many workplaces. or do you have phone service companies uses artificial intelligence to measure the amount of time its employees spend in the bathroom during their workday, as assessed by national audience in 2021.
Every time a person uses Infojobs or any other employment platform, they participate in an algorithm for finding and being found a job. “The artificial intelligence used by every temporary employment agency is part of the added value it provides to its customers. Companies best suited to provide a service in an increasingly specialized labor market the best solution for your customers They are the ones who will be successful from Asempleo, the association of employers’ association of temporary employment companies and employment agency in Spain”.
Normalized but slightly edited
Not being hired or promoted for being “too” old, male or female, or belonging to one ethnic group but not another are just a few of the biases an algorithm can hide under the guise of technology-enabled neutrality. As evidenced by a decision by the Ordinary Court of Bologna called ‘Frank’ which found that the algorithm used by Deliveroo marginalized dealers who were less apt to deliver. To prevent such practices, the Asempleo employers association itself ethical rules among partners to avoid discriminations of this kind
“A Uncontrolled use of algorithms in the workplace can lead to increased work volume. inequality. Because, far from closing differences such as gender or sociality, it will increase them. Without control, an algorithm that always relies on biased experience only encourages the same practices. Also, it will cause risk of breach of privacy “It is important to the extent that worker profiles can be perfected to make decisions only by guesswork, without the worker doing anything,” confirms Daniel Cruz, head of analytics and digital transformation at CCOO de Catalunya.
“We are in the early stages of editing. We have a European data protection regulation that requires anyone with an algorithm that makes fully automated decisions to report it. However, we need to go further, such as certified seals to distinguish audited algorithms and ensure that such algorithms do not generate discriminatory bias”, confirms Ginès. “Even if there is someone behind it, we need to know in which areas the algorithms are used in order to be able to evaluate whether it is correct. Because if I don’t have time to evaluate, I’ll have no choice but to accept the algorithm’s decision. Even management doesn’t make it public how many and what algorithms they use day to day to make decisions,” he adds.