this Public Service of State Employment (SEPE) He published an important announcement on his Twitter account that all employees should know. And contact with the administration is a very important thing to consider and know, as we may need it at any time.
SEPE, if we want to do anything, consult, request a certificate of assistance or inform you of procedures and procedures you will need to call the phone number 060 as of December 15.
With this important change, the Civil Service states that the existing citizenship service number and geographic numbers of RATEL have disappeared. From that day on the contact number will be 060 but Contact will continue for appointment request: 91 926 79 70.
What is 060?
The SEPE website explains that this is “the General Administration’s telephone service channel that supports citizens 24/7.” It works thanks to “an intelligent network telephony platform that receives calls from citizens directly and centrally and, if necessary, forwards them to operators specialized in different subjects”.
Calling 060 may incur an additional charge as it is not included in the operators flat rate.
060 is a kind of one stop service for citizens It currently integrates about 230 hotlines of different administrative bodies and more than 25 citizen services.
Of course, you should keep this in mind if you want to make a phone call with SEPE about unemployment benefits or other consultations or procedures. The website states that these calls to 060 are “not included in the carriers’ flat rates, so they may incur an additional cost.”
SEPE online service
If you wish, you can also Consultations via the SEPE website and get them involved online or going to a charity office and let them personally tell you what you need. Of course, you will not be able to enter the office without requesting an appointment from the link below.
For this, you will need to enter your zip code, the transaction you want to do in SEPE and then select the provincial directorate you want to perform. Specify the date and time and enter your personal information. Thus, you can make an appointment with the Public Employment Office.