they arrive changes in telephone company agreements And the fault is in the new law. Of course, in the last few weeks email or SMS from your phone operator notifying you of specific changes Under the conditions arising from the General Telecommunications Law No. 11/2022.
If you haven’t seen it, maybe you should check your email inbox because it affects you. You may have received this notice on your last bill or received it months ago, when the Act was approved by the Government and published in the BOE. And if it didn’t come to you, it will come to you, because all telephone companies are required to amend their contracts to adapt their contracts to the Law. and also inform your customers.
But what do these changes consist of? We’re telling you.
Changes and permanence of telephone companies’ contracts
most of these change in telephone companies has to do with maximum duration of the contract which will be 24 months after that. So two years. This will be the limit for persistent operators. Moreover, new Law allows operators to give one month’s notice to unsubscribebut most won’t want it.
However, these changes will be different depending on the operator and there is someone who benefits from sneaking in an extra item.
Operator Movistar In September, it informed its customers via SMS or e-mail. Changes from October 29. Some modifications includes a change to the privacy policy, and Data protectionbut it also refers to: maximum duration of contracted servicepreviously non-permanent, uncertain, and now Limited to 24 months with 24 more auto-renewal.
Again, this change affects people who buy one of the mobile phones offered by the operator for 0 euros per month.
The same goes for the O2 company. Also, at the end of the 24-month period, the customer has the possibility to terminate their contract with impunity, but there was no penalty at O2 either, so nothing changes for their customers.
telephone company Orange furthermore, in the communication in which he notified his clients that the new Law came into force, and Changes to your terms as of October 30. When appropriate, it also collects: Article of the maximum period of 24 months that can be extended unless the customer says otherwise.
Regarding the notice month permitted by law, Orange assures that it only needs to forward the withdrawal two days in advance..
On your own behalf Vodafone It is one of the phone companies that produces more. argument between customers for changes. Changing this operator includes the possibility to unsubscribe at no additional cost and one month’s notice, in addition to the maximum period of 24 months, after which period. supplement.
By taking advantage of these mandatory changes, Vodafone auto update item based on rates CPI Annual average. In addition, if you give your explicit consent when requested by the operator, the operator has made changes to its privacy policy so that other Vodafone Group companies can notify you of their offers.