“Electricity is not playing as cleanly as it should in a situation like this. No clarity on our bill Teresa Ribera, vice president and minister for Ecological Transition this weekend, warned in an interview with ‘La Razón’ in regards to explanations of how they calculate against what cost. [las compañías energéticas] Explain the bills,” he said.
The government is poised to do so after detecting data that it considers not very transparent about the issue, by making changes to the design of the electricity bill to avoid biased information from power companies about the impact of the ‘Iberian exception’ on the final price of electricity. the effect of the cap on the gas. However, it is not only the Manager but also focused on the informative applications of the companies with the invoices they send to their customers.
And the National Markets and Competition Commission (CNMC) is also tightening the fence on information provided by utility companies in receipts, and approved a resolution published in the BOE this Monday mandating companies. to include new data on the components of the final price of electricity and making agent-managed electricity tariff comparator information more visible for small customers.
Power failure
Competition warns that some companies are not complying with obligations already edited half a year ago, and notes that the connection to the customer data and the electricity rate comparator is in most cases not clearly and visibly shown on the invoices and is difficult to interpret as a connection accessible when drilling. It’s also unfortunate that some electricity marketers didn’t include a direct link to their website on their electronic bills.
The body chaired by Cani Fernández is the QR code that acts as a link. Access the CNMC ratio comparator Already with the data from the contract itself and the consumption of each customer, it should be 3 x 3 centimeters in size and a specific link should be attached to the electricity bills, which should lead to the same page of the comparator with the QR.
In addition, CNMC changes the information these links should provide access to, removes some data and includes many new components, such as net data on the amounts charged by the gas cap adjustment mechanism and on social bonuses and financing discounts. the cost of the bond, among many other changes.
Competition, on the other hand, rejects some of the claims submitted by electricity companies during the claims process and has decided to continue to include the regulated tariff (PVPC) in its price comparison tool, making, among other things, a cost estimate for: it has been twelve months despite the criticisms of the companies and it also continues that the changes made to the invoices must be implemented by the marketers. in a month.
Government changes
The government has already confirmed last week its intention to make significant changes to the content of electricity bills customers receive as part of Spain’s contingency plan, the Greater Energy Security Plan, to ward off the threat that Russia has approved. It will be sent to Brussels.
Ministry of Ecological Transition, electricity companies More transparent information on its impact on electricity prices calls it the ‘Iberian exception’ The mechanism that puts a cap on the price of gas used in electricity generation since last June to limit electricity increases.
Free-market electricity companies include information on the receipts they send to their customers about the cost of their usual consumption, as well as the extra cost some have to pay to recoup their gas power plants. casualties. And they did it with different terminologies, even referring to this compensation as a tax.
The government intends to force companies to provide this data with a unified terminology and also to include information on what the electricity market would have cost if the Iberian mechanism had not been implemented, and hence the savings it incurs for all customers. . According to the calculation of the Ministry, gas cap has saved more than 2,800 million since mid-June For all customers, thanks to the fact that this compensation has managed to control the price of the electricity market, including the impact on gas power plants.
Future invoices will also include basic advice to consumers on how to reduce their consumption, achieve and improve their energy savings, and a comparator of the average electricity consumption of residents in the customer’s neighborhood and information on the evolution of demand. with coded postcards as a formula to also improve the efficient use of electricity consumption.