Forecasts show that the personnel shortage we have been experiencing for the last three years will not disappear in the near future and will continue to increase. Irina Pak, HR director of logistics operator NC Logistic, told socialbites.ca that the crisis, which started with a shortage of working personnel, eventually affected white-collar workers.
In an environment of human shortage, new trends have emerged in the relations between employers and employees that will determine the development of the labor market in 2025.
“Initially, recruiters replaced the concept of “full-time staff” with the term “nerd team”. The new definition includes all employees working on projects of a particular company. Such a team includes not only people on staff, but also self-employed employees hired on a civilian basis The traditional employment relationship between employer and employee has improved. You no longer need to join the staff to become part of a large company and implement a large-scale project. free “Although it was not easy to find such a part-time job before, employers are now willing to hire external workers to cope with the staff shortage,” he explained.
Staff shortages have led to the emergence of “silent recruiting.” When a particular expert is missing, his tasks are distributed among other team members. Internal retraining of employees is gradually taking place. They become multi-machine operators, performing parallel functions for additional pay or other perks.
“The candidate age range has expanded significantly. The labor market is conquered by convergents who easily master neural networks and assimilate new information, making them sought-after employees. In an environment where there is a personnel shortage, employers are actively attracting people of the silver age. The older generation is mainly invited to positions where a high rate of assimilation of new knowledge is not required. Elderly candidates are especially in demand in logistics, trade and service fields.
Another important trend in the labor market is the development of IT technologies and artificial intelligence. “Due to staff shortages, serving people with people is becoming a luxury, so employers are using digital services to communicate with customers,” he said.
Now you can contact a real support employee of a marketplace or mobile operator only after communicating with a chatbot that generates answers using a neural network.
“There are not enough human resources, employers are trying to quickly master artificial intelligence in order to transfer some functions to it and reduce the burden on “living” employees. With the development of technology, new professions such as artificial intelligence trainer will emerge. Experts with IT experience will monitor the implementation of all algorithms. At the same time, companies that are ready to offer real communication to their customers will gain special value,” Park summarized.
Former financial analyst explainedWhy indexing pensions in 2025 will not be enough?
What are you thinking?
Source: Gazeta
Barbara Dickson is a seasoned writer for “Social Bites”. She keeps readers informed on the latest news and trends, providing in-depth coverage and analysis on a variety of topics.