Board of Directors Caixabank confirmed this Thursday commitment to new support measures for mortgaged With difficulties, it was approved by the Council of Ministers after agreement with the main employers in the sector. In this way, the business will adhere to the extension of the existing Code of Good Practice, as well as the new one, which will have a two-year transitional regime.
CaixaBank was the first bank to commit to implementing it precautionary packagetrying to predict and mitigate possible difficult situations As a result of the increase in interest rates, some households may have to pay the mortgage on their first home in the future.
After several weeks of deliberation with the financial sector, the Cabinet of Ministers approved Tuesday and the Official State Gazette on Wednesday published the royal decree that expands the existing Principles of Good Practice to include them. vulnerable debtors It is affected by increases in interest rates and also establishes a new Principles of Good Practice to ease the financial burden of mortgage borrowers who have higher income volumes but are at risk of vulnerability due to the increase in interest rates.
The measures envisaged in the extension of the existing code will be implemented. five-year grace periods on the principal of the mortgage and interest rate cut up to Euribor minus 0.1% if the increase in the mortgage effort is more than 50%; and with two-year grace period and one extension of the term up to seven years when the increase in mortgage effort is less than 50%.
Other measures considered are ensuring these rights they are retained even if they sell the credit to third parties; Borrowers may request payment due within twenty-four months from the restructuring request, and if the debtor remains in a fragile state at the end of the first, the entity may request a second restructuring study.
old code
According to the bank, CaixaBank has been the most active in providing assistance under the Code of Good Practice, approved in 2012 and in effect to date, and 35% of industry operations in total.
President of CaixaBank, Jose Ignacio Goirigolzarri explained that the board of directors decided that the business should stick to new ventures “because we are key stakeholders in supporting society as a whole and especially to our customers in distress. We have always done this, we do it today, and we will continue to do so in the future because we have a commitment and a duty to contribute to the economic and social well-being of the country.”
CEO, Gonzalo Gortazar He stressed that CaixaBank “is in a very solid position to continue helping families and businesses and mitigate the impact of the economic disruption that may occur.” It also values the fundamental role banks play in the economy and society: “We perform a basic social function‘ he assured.
From the bank, they note that the organization has extensive experience in supporting its customers. In 2009, it launched an Aid Plan for individuals that was allowed during the previous financial crisis. Assistance to 360,000 customers those who have difficulty paying off their mortgage loans.
Also, he did more 27,000 dates on paymentand 35% of the operations covered by the Principles of Good Practice for the financial sector.
CaixaBank gave a grant during the pandemic 500,000 moratorium In the payment of housing and consumer loans, it canceled the rent of 4,800 houses through its subsidiary BuildingCenter. The business also has a stock of 12,800 social housing.
financial participation
Likewise, they emphasize a commitment to financial inclusion. For this he has largest office network It is the only bank in Spain in 470 towns in the industry, with a presence in more than 2,200 municipalities (a figure more than double that of the next competitor). By the end of this year, about 40% of bank branches will be located in towns with a population of less than 10,000.
In addition, it offers 17 office mobile services serving 626 municipalities of Castilla y León, the Community of Valencia, La Rioja, Castilla-La Mancha, the Community of Madrid and Andalusia.
Throughout this year, CaixaBank has also strengthened its commitment senior collective Through the implementation of a dozen initiatives in which he invested 50 million euros.
Measures include the creation of a team of executives – already made up of more than 1,100 professionals and will reach 2,000 next year – specializing in serving these clients; extension of cashier working hours in offices; Strengthening all personal communication channels with these customers, adapting 100% of the ATM park to passbook use, with a user-friendly system tailored to their needs, and implementing the training program for digital skills More than 3,000 training sessions.
Source: Informacion
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