Many users of the Apple Vision Pro headset have complained about cracks appearing on the glass of their devices for no apparent reason. to the problem perceived AppleInsider portal.
It is stated on the Internet that there are only a few cases where the windshield of an Apple helmet broke spontaneously. According to the victims, they did not drop the headset and left it connected to the battery overnight. It is assumed that connected charging while the device is in a protective case causes the glass to overheat and break.
In the three examples given, the crack appeared in the same place, namely the bridge of the nose. Contacting Apple support, users were told that with the additional AppleCare warranty, repairs would cost $ 300 (about 27.8 thousand rubles), while without it it would cost $ 800 (about 74.2 thousand rubles).
Apple has yet to comment on the situation and likely won’t until the problem becomes widespread. Some complaints on Reddit are not descriptive enough, but the appearance of a crack in the same place confused AppleInsider writers.
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