For US citizens, owning a smartphone has become less important than buying sugary sodas and going to restaurants. This is stated in the American Customer Satisfaction Index (ACSI) survey results. 9to5Mac.
It was noted that Apple’s iPhone surpassed Samsung as the most important mobile device for people to live a happy life.
While iPhone owners’ satisfaction increased by 1% year-over-year, Samsung’s rating remained the same.
The survey also compared people’s satisfaction with other goods and services. It turns out that soda, restaurants and sneakers induce a higher sense of satisfaction in people than an Apple smartphone. If the iPhone scored 79, restaurants and sodas scored 80 and 81, respectively.
Last fall, Apple’s Macs and iPads received the highest consumer satisfaction rating in the ASCI Personal Computer Survey.
Warren Buffett, formerly American investor, CEO of Berkshire Hathaway said About the incredible loyalty of iPhone owners. People said they would be willing to give up $10,000 for the opportunity to buy a new Apple smartphone.