Blizzard’s developers gave advice to gamers whose video card is broken due to the new Diablo IV game. Their recommendations were published in one of the discussions. forum snowstorm
“Our team is working closely with NVIDIA to identify affected hardware configurations and gather as much data as possible to assist with the investigation,” the post states.
Next, the developers suggested that the players perform the following actions: turn the computer off and on (not restarting, but a complete shutdown), and then check if the GPU can be detected in Windows. After that, players were advised to reinstall the drivers.
“If the video card does not work after the above steps, you need to respond to this message by specifying information about the video card, graphics settings, maximum frame rate on the Blizzard forum,” the developers added.
previously Blizzard announced It’s about launching a joint investigation with Nvidia into cases of Gigabyte’s RTX 3080 Ti graphics cards failing due to Diablo IV.
Players feel that the most effective way to prevent a malfunction is to go into Diablo IV settings and lower the framerate.