Apple has added a video call with a consultant to the US version of its website. In this respect informs MacRumors version.
It was noted that it would be possible to call the consultant any weekday between 07:00 and 19:00 Pacific time. A specialist can only be called when choosing an iPhone. It will tell you the differences between the models, list the features of the new smartphones, help you switch from Android to iOS, and also identify the best payment option.
It is noteworthy that Apple considers the privacy of its customers in the best traditions. During the video call, the consultant will be in the frame and the client will be able to see him, while the face of the interlocutor will not be shown to the consultant.
“Through the Buy with Video Expert program, our team members will enjoy connecting with shoppers and providing them with exceptional iPhone pickup and payment services,” said Karen Rasmussen, head of Apple’s online store.
MacRumors writes that the integration of video calls does not exclude other communication channels, such as a phone call with counsellors, an online chat, or a sign language video session.
Formerly socialbites.ca Wrote about leaked photos of components for an Apple VR headset.