Apple refuses to return a customer whose courier stole a package containing an iPhone and a watch PM

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Reddit forum user under the pseudonym isoleparanoia saidHe said Apple refused to return his order after the courier stole the iPhone 14 Pro Max and Apple Watch he had bought.

According to the victim, he ordered a flagship iPhone for $ 2098 (about 156.8 thousand rubles) with delivery and a watch from the official Apple store. The driver was an Uber driver. As a result, the courier did not deliver the order, but marked it as complete.

Izoleparanoia contacted Apple support. Initially, the company only agreed to send him a watch, but later Apple canceled the return and refused to return the watch and smartphone.

“I spent several hours talking with various Apple representatives today. Eventually, I got connected to a senior manager of the online store who informed me that the investigation into this case has been closed and that Apple will not be investigating any further,” the victim shared.

He said the delivery was complete, according to Apple. When Izoleparanoia asked for proof that the courier placed the order, Apple said they could not provide details of the internal investigation.

Formerly socialbites.ca said about the “Arab AliExpress”, which few people know.

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