Dead Island 2 won’t start? Does it crash without errors? Can’t join the game? – Troubleshooting

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Dead Island 2 is a first-person co-op action game where players team up to defeat hordes of zombies. However, many gamers encountered errors during the launch of the game and when connecting to multiplayer. We have collected all currently known malfunctions and described effective ways to fix them.

Dead Island 2 Guides

Dead Island 2 system requirements

First you need to make sure that the system meets the required requirements to run the game.

Minimum System Requirements

  • operating system — Windows 10;
  • CPU – Intel Core i7-7700 @ 3.60 GHz, AMD FX-9590 eight-core;
  • RAM — 10GB;
  • HDD – 70 GB hard disk space;
  • video card – Radeon RX 480, GeForce GTX 1060.

Recommended system requirements

  • operating system — Windows 10;
  • CPU – Intel Core i9-9900K @ 3.60GHz, AMD Ryzen 5 5600X;
  • RAM – 16GB;
  • HDD – 70 GB hard disk space;
  • video card – Radeon RX 6600 XT, GeForce RTX 2070 SUPER.

Error “0x1410” – cannot join the game

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

An error message appears for some users when they try to connect to a co-op game. The developers have already reported that they are actively working to fix the problem, but the gaming community has found several ways to solve this problem.

Check your internet connection and restart your router

The advice seems to be the most common, but many players noticed that after a simple restart of the equipment, the error did not appear.

Connect via friends list

If you try to play with a friend, but you connect without being added to your friends list, you may get this error. First add your friend as a friend in the game itself and only then try to connect.

Add Dead Island 2 to Windows Firewall exceptions

The appearance of the “0x1410” error may also be related to the Windows Defender antivirus program, as the operating system and the built-in defender conflict with some game files. If you don’t know how to do this, be sure to check out our dedicated guide.

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

Update the drivers for the network card

The “0x1410” error may also be related to an outdated network card driver. Follow these steps to update it:

  • Click on menu “Get started” in the lower left corner of the screen and enter “Device Manager” without quotes;
  • Find the section in the window that opens “Network Adapters” and open the tab;
  • Select your adapter and click “PKM”and then “Update driver”;
  • Wait for the files to finish downloading and restart your PC.

For some users, the global update feature for Windows and its components may be disabled. Make sure your system is updated regularly.

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

Check game updates

Some patches containing minor bug fixes and bugs for Dead Island 2 appear all the time. For example, the Epic Games Store app automatically downloads updates, and sometimes you may not even notice. We still recommend checking for updates manually:

  • Open the Epic Games Store and go to library;
  • Hover over Dead Island 2 and click three dots;
  • click on “Check”;
  • Make sure auto-update is turned on.

We recommend that you check this setting from time to time, as the EGS launcher crashes and some settings may be reset.

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

Check the status of Dead Island 2 servers

On the day of Dead Island 2’s release, there were also problems with the game’s servers. If you’re having trouble connecting to your friend, that could be the problem. To check the performance of the server, it is enough to follow the latest news on the developers’ social networks.

Dead Island 2 crashes without errors, freezes, freezes, hangs and won’t load?

As we wrote before, you should definitely check if your system meets the minimum requirements. Nevertheless, if the game continues to slow down, crash, or freeze while loading or in cutscenes, use the following tips.

Update your video card drivers

Dead Island 2 is a modern game that uses the full range of multimedia technologies. Make sure you have the latest drivers for your GPU:

  • For Nvidia graphics cards – Follow this link;
  • For AMD graphics cards You can download drivers here.

Update Microsoft Visual C++

Virtually no modern PC game runs without software from Microsoft. Make sure you have all the latest versions of Microsoft Visual C++ installed. You can do this on the official Microsoft website.

Update DirectX

Download the latest version of DirectX from the official site.

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

Enable the paging file

Some users may experience low RAM issue. The paging file allows the operating system to work stably even under heavy load. If you don’t know how to enable paging files, read this guide.

The best graphics settings for weak, medium and powerful PCs

In this section, we’ll look at different graphics settings for both weak and more powerful PCs.

Graphics settings for weak PCs

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

  • Screen resolution — 1920×1080;
  • window mode – Full screen;
  • Green. synchronization – Out;
  • max. frame frequency — 60;
  • field of view — 75;
  • Motion blur – 50;
  • smoothing out — FXAA;
  • Viewing range – average;
  • post-processing – low;
  • Shadows – average;
  • Textures – high;
  • Effects – average;
  • Foliage detail – average;
  • SSAO – medium;
  • indirect shadows – low;
  • Screen Space Reflections – low;
  • Shadow quality – average;
  • AMD Fidelity FX Super Resolution 2 – Out;
  • AMD FidelityFX variable shader – VKD.

Graphics settings for mid-sized PCs

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

  • Screen resolution — 1920×1080;
  • window mode – Full screen;
  • Green. synchronization – Out;
  • max. frame frequency — 90;
  • field of view – 100;
  • Motion blur – 50;
  • smoothing out – temporary;
  • Viewing range – average;
  • post-processing – average;
  • Shadows – average;
  • Textures – high;
  • Effects – average;
  • Foliage detail – high;
  • SSAO – average;
  • indirect shadows – average;
  • Screen Space Reflections – average;
  • Shadow quality – average;
  • AMD Fidelity FX Super Resolution 2 – Out;
  • AMD FidelityFX variable shader – On

Graphics settings for powerful PCs

Dead Island 2 won't start? Does it crash without errors? Can't join the game? - Troubleshooting

  • Screen resolution — 1920×1080;
  • window mode – Full screen;
  • Green. synchronization – Out;
  • max. frame rate — 120;
  • field of view – 100;
  • Motion blur – 50;
  • smoothing out – temporary;
  • Viewing range – high;
  • post-processing – high;
  • Shadows – high;
  • Textures – high;
  • Effects – high;
  • Foliage detail – high;
  • SSAO – high;
  • indirect shadows – high;
  • Screen Space Reflections – high;
  • Shadow quality – high;
  • AMD Fidelity FX Super Resolution 2 – On;
  • AMD FidelityFX variable shader – On

Other guides

Source: VG Times

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