Telemedicine expert explains when you shouldn’t consult an online doctor

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It is not recommended to use telemedicine services in case of acute pain, injury, bleeding, as well as for opening sick leave. This was told to socialbites.ca by Anastasia Spirina, head of the BestDoctor online counseling and psychological help department.

“Telemedicine consultations cannot replace emergency medical care, especially for conditions such as acute pain, trauma, bleeding, wounds and others. In such cases, calling an ambulance or going to the nearest emergency room is the safest and most appropriate course of action,” explains Anastasia Spirina.

He added that a face-to-face meeting is also necessary if you need to get a prescription, sick leave, or some medical documents.

“According to the current legislation, the diagnosis and prescription of treatment should be made by appointment, face-to-face, within the framework of telemedicine consultations, only the adjustment of the previously prescribed treatment is possible,” said the specialist.

According to Anastasia Spirina, telemedicine is “when a direct medical examination is required, for example, skin formations, wounds, blemishes, punctures, etc.” But it is useful in the treatment of chronic diseases such as diabetes, asthma, hypertension, chronic back or joint pain.

Also, telemedicine is successfully used in non-emergency situations (ARVI, backache, headache, weakness, fatigue, diseases of the gastrointestinal tract), in the field of psychotherapy, as well as to get a second opinion from a specialist when conducting. a diagnosis, the expert concluded.

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