Prohibition of access to water and food, refusal to pay cash, non-guaranteed minimum quality conditions… These are some of them. usual practices of various festivals What Facua thinks is malicious and the activist INFORMATION.
With the latest news, it is imperative to ask you… The company responsible for the assembly of the jellyfish admits that it employs unqualified personnel, what do you think?
If they have hired unskilled personnel, they may now have very serious responsibilities to take on. Especially given the features of this type of assembly.
The “non-professionals” are usually the ones on the rods, assembly, etc. Do you think it is used to close positions? To cut costs?
I don’t have any statistical data, but whoever does it this way is obviously to reduce costs.
What are the abuse conditions of the festivals that Facua condemns?
We found the festivals that were canceled in the first place. In this case, not only the amount of subscriptions or tickets, but also all the expenses that the consumer may incur as a result of participating in the event: transport tickets, accommodation, etc. Second, the ban on entry with food and drink. Although festivals offer catering, they are not catering establishments. This is not your main activity. On the other hand there are problems with quality: they do not have good service or facilities, queues and other conflicts due to lack of staff etc.
What regulations do you base your claims on?
In the case of access to food, we rely on the General Law on the Protection of Consumers and Users. Moreover, these aspects are often included in the demonstration arrangements of each autonomous community and even in the regulations regarding the right of admission.
What result have you achieved so far?
This year, Seville City Council opened two disciplinary proceedings over our allegations: one for the Interstellar festival and the other for the Red Hot Chilli Peppers concert. But at the moment, we can’t get very clear support from public administrations, sometimes they don’t even answer us.
What do these sanctions files consist of?
He was sentenced to pay 12,000 due to the ban on food and beverage access to the venue as part of the festival.
What do you think about the penalty?
It’s not our opinion that they’re welcome because they’re made public and the image that these practices are illegal is conveyed.
Do you find it financially valuable that festivals pay such fines?
Of course it makes up for them. Imagine that at a festival attended by 30,000-40,000 people, everyone had a single drink during the entire festival and that drink was the cheapest – so I’m guessing the numbers down so I wouldn’t be mistaken: a two-ounce bottle of water. euro. We’re talking about an income of 60,000 or 80,000 euros and then we pay a fine of 12,000. It’s not a penalty, it’s a toll. Many times, paying is more profitable than complying.
And from an individual point of view, what can someone who goes to a festival and is not allowed to bring, say, a bottle of water?
In this case, it is necessary to check whether the ban was collected on the internet or on the poster, so there is no need for “proof”. Then you need to discuss the economic damage this has done to you: If you had to buy food from inside, what would have cost you the food and drink they had thrown at you…
Payment bracelets have now been added to the food and beverage discussion…
They force you to charge a bracelet, which in most cases is the only accepted payment method. It is another illegal practice because the means of payment regulation is violated: cash payment cannot be prevented. They also charge you a “management fee” of between 1 and 3 euros to return the remaining money, which means many people don’t even ask for it.
Facua also condemned what happened on the Arenal Sound bus.
We requested that the investigation be carried out and that a sanction file be found out if it is appropriate. We also requested Generalitat to inspect the company’s fleet.
Source: Informacion
