Explained to Russians how they will start requesting loans from February 03:23

Kirill Danilov, a lawyer and teacher at the Financial University affiliated with the Government of the Russian Federation, said that as of February 1, changes will be made to the legislation regulating the relationship between debtors and collectors. He said this in an interview with the agency. “Hit the primer”.

One of the main innovations is the regulation of the time and procedure of communication with collectors. Personal meetings, phone calls, texts and emails are now possible. There will also be an automatic smart agent that will make calls using artificial intelligence and there will be the ability to communicate through State Services.

The duration of communication between the debt collector and the debtor is legally limited: a citizen cannot be disturbed in the evening or at night and cannot meet in person too often. The number of phone calls is also limited during permitted hours. A communication procedure has also been established: rudeness, aggression, threats and psychological pressure are prohibited.

If these rules are violated, debt collectors can be fined and also face imprisonment.

At the end of December last year, the Russian government approved Regulation on Control of Collectors’ Activities.

Formerly Central Bank of the Russian Federation elongated The right of non-bank entities to disclose sanctions-sensitive data.

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Source: Gazeta


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