The Ivanovo Regional Court approved the settlement agreement between Ozon and the buyer Maxim Kopeikin, who sued the company for not delivering tea to him. This was reported by RBC.
In February last year, a Russian bought green tea from the site for 89 rubles. The next day, Ozon returned the money to the customer without explanation and refused to deliver the order. Kopeikin did not like this situation and appealed to the Oktyabrsky District Court of the city of Ivanovo.
The man demanded that the tea be delivered to him, that the terms of Ozon’s offer be deemed unlawful, and that the site demand 10 thousand rubles for violating consumer rights, 25 thousand rubles as non-pecuniary damage, and 10 thousand rubles for violating the rules. sales contract etc.
The company said it did not sell the tea because it could not be found. However, the first instance court sided with the plaintiff and invalidated the clause in Ozon’s offer that unilaterally canceled the order due to lack of goods. The court also requested non-pecuniary damages from the company but rejected other claims.
Kopeikin then appealed to the Supreme Court, which ultimately decided to send the case back from the appeal stage for a new hearing. The latter approved the settlement agreement signed between the parties and also demanded compensation from Ozon in the amount of 5 thousand rubles as moral compensation in favor of Kopeikin.
It was previously reported that stores may be allowed. distribute food.