Sber received the Frank Credit Cards Award 2022 in two categories. Credit SberCard won the “Best Credit Card for Bulk Customers” nomination, and SberBank Online was named “Most Appropriate Mobile Application for Credit Card Holders”, the press service of the awards reports.
The study showed that among all loan products in 2022, credit cards increased in the portfolio from 2 to 2.4 trillion rubles.
Frank RG analysts analyzed the product groups of 24 banks that make up 97.4% of the market. Experts examined the tariffs and terms of 209 credit cards, interviewed 2,000 active credit card users and 20 market experts, and launched more than 40 banking products on the basis of the mystery shopper principle.
“We are pleased that Frank RG has once again appreciated our card products: this shows that the products are recognized not only by customers, but also by experts,” said Igor Kovalev, Director of the Customer Wallet division at Sberbank.
Special attention to the function of SberBank Online to inform and manage a credit card, Frank RG specialists awarded the Sber mobile application with a victory in the nomination “The most suitable mobile application for credit card holders”.
Source: Gazeta
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