Kazan residents complained of long queues, long waits and stuffiness while receiving services at the Department of Technical Inspection and Registration of Motor Vehicles of the Traffic Police Department of the Russian Ministry of Internal Affairs No. Located on Tekhnicheskaya Street, informshttps://www.socialbites.ca/auto/news/2023/07/06/20819486.shtml Realnoe Vremya.
One of the visitors, Valentina Lopukhovskaya, told the publication that her daughter came to the office to re-register the car after the death of their jointly owned son.
“Knowing that there is a queue in the registration section, we tried to register for pre-registration through the utilities portal, but the process stalled: we managed to pay the state tax, but when we tried to buy tickets, the system was “frozen”. In the morning we decided to go to the nearest registration department on Tetsevskaya Street and buy a ticket there on a first come, first served basis. And they found themselves in a branch of hell – in the middle of nowhere, both figuratively and literally,” said Valentina.
Dozens of people were in the queue for coupons that day when the temperature in the city exceeded +30°C. At the same time, the terminal only issued two coupons in 20 minutes. However, the women failed to resolve the issue that day, because when it was their turn, the agency employee handed them an application form to fill out and sent it to a nearby commercial structure to print a payment receipt. He refused to look at the receipt on the phone or receive it by email. Due to the stuffiness and long wait, Valentina and her daughter decided to come another day with an application and a printed document confirming payment of state duty.
“This is a systemic problem,” said one of the Tetsevskaya traffic cops, on condition of anonymity. According to him, the help windows were closed because there were not enough personnel in the department. In addition, these visitors are put in the queue again, as employees do not have to wait for the necessary applications to be completed as per the legislation. He confirmed the situation and the number of coupons with the terminal, but noted that the terminal was not broken, the queue was calculated based on the number of windows running to receive documents. The employee added that “department management knew about the problems, regretted but couldn’t solve them, and that all blows will go to him after they are published.”
In early July, the head of the State traffic inspectorate Mikhail Chernikov knowledgeableHe said that the traffic police and the Ministry of Transport have prepared a draft resolution that will allow drivers to present their rights and STS electronically.
It has been reported that there were defectors from the army before. prohibited Take the driver’s license test.